Yes. We provide support by email (contact@bluefactory.io) and via the in-app chat window for all our customers.
You should also feel free to go to the documentation to see if your question is already answered in our community.  

Note we're based in the France so our core hours are between 9am and 6pm GMT, but if you have any questions outside of those hours don't be afraid to get in touch - you can often get a reply from us outside of our official support hours.

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