General Support

Find answer to most common question regarding Bluefactory administration

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Written by Florent Schneider
General FAQ

How does Bluefactory license works?

Do I need one Bluefactory license per Salesforce user?
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Updated over a week ago

What features can I use in the trial?

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Do I need to enter credit card details to use the free trial?

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Can I install Bluefactory on-premises?

Can I run Bluefactory on my company servers?
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Updated over a week ago

How long does it take to implement Bluefactory?

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Does Bluefactory work on mobile?

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Which languages are available in the Bluefactory platform?

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What payment method & currency can I use?

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What is the payment frequency?

What are the payment options?
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Updated over a week ago

Is support included in the price?

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Written by Florent Schneider
Updated over a week ago

How do I delete my Bluefactory account?

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Written by Florent Schneider
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How can I upgrade/cancel my Bluefactory subscription?

When can I cancel my subscription?
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I forgot/lost my password. How do I reset it?

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Which Salesforce account should I use to log into Bluefactory?

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Written by Florent Schneider
Updated over a week ago

Which Salesforce edition org does Bluefactory support?

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Will you use/share/sell my data?

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What do you do about the General Data Protection Regulation (GDPR)?

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Written by Florent Schneider
Updated over a week ago