FAQ

Find answers to most common questions we have

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35 articles in this collection
Written by Florent Schneider

Can I upgrade to another plan ?

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Written by Florent Schneider
Updated over a week ago

Can I pay annually rather than monthly ?

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Written by Florent Schneider
Updated over a week ago

Do I need one license per Salesforce user ?

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Written by Florent Schneider
Updated over a week ago

Do I need to enter credit card details to use the free trial ?

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Written by Florent Schneider
Updated over a week ago

What happens when my trial expires ?

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Written by Florent Schneider
Updated over a week ago

What features can I use in the trial?

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Written by Florent Schneider
Updated over a week ago

Can I move my data to another region ? And how ?

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Written by Florent Schneider
Updated over a week ago

How can I switch from one plan to another ?

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Written by Florent Schneider
Updated over a week ago

How long does it take to implement Bluefactory ?

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Written by Florent Schneider
Updated over a week ago

How to report security incident ?

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Written by Florent Schneider
Updated over a week ago

I forgot/lost my password. How do I reset it ?

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Written by Florent Schneider
Updated over a week ago

Is there a place where I can view my legacy plan’s financial terms ?

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Written by Florent Schneider
Updated over a week ago

Is there any commitment once I start paying for Bluefactory ?

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Written by Florent Schneider
Updated over a week ago

What do you do about General Data Protection Regulation (GDPR)?

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Written by Florent Schneider
Updated over a week ago

Will you use/share/sell my data ?

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Written by Florent Schneider
Updated over a week ago

Does Bluefactory work on mobile?

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Written by Florent Schneider
Updated over a week ago

Is my data encrypted and secured?

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Written by Florent Schneider
Updated over a week ago

How do I install Bluefactory?

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Written by Florent Schneider
Updated over a week ago

How can I add people to my team? And manage their authorizations?

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Written by Florent Schneider
Updated over a week ago

How do I delete my account ?

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Written by Florent Schneider
Updated over a week ago

Which languages are supported by the engine?

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Written by Florent Schneider
Updated over a week ago

How can I get a free access to test the service?

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Written by Florent Schneider
Updated over a week ago

How to contact support?

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Written by Florent Schneider
Updated over a week ago

Can I run Bluefactory on-premises (on my own servers)?

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Written by Florent Schneider
Updated over a week ago

Is there a size limit for my records?

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Written by Florent Schneider
Updated over a week ago

What happens to my data and metadata if Bluefactory has a downtime?

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Written by Florent Schneider
Updated over a week ago

Which edition org does Bluefactory support?

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Written by Florent Schneider
Updated over a week ago

Where is Bluefactory hosted?

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Written by Florent Schneider
Updated over a week ago

Does Bluefactory install anything into my orgs?

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Written by Florent Schneider
Updated over a week ago

How many Salesforce user can I add to Bluefactory app with my subscription ?

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Written by Florent Schneider
Updated over a week ago

Do you offer money back guarantees ?

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Written by Florent Schneider
Updated over a week ago

Is support included in the price?

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Written by Florent Schneider
Updated over a week ago

What payment method & currency can I use ?

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Written by Florent Schneider
Updated over a week ago

How many Salesforce orgs can I add with my subscription ?

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Written by Florent Schneider
Updated over a week ago

Which Salesforce account should I use to log into Bluefactory?

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Written by Florent Schneider
Updated over a week ago