The safety and security of our customer data are our highest priorities. Your data is always encrypted, both in transit and at rest.

Data Encryption

Bluefactory backups encrypt all your data. For every backup created. All data transmissions with third-party APIs (e.g. Salesforce) occur over a 256-bit encrypted channel (SSL).

All data at rest is stored in Amazon S3, which includes all your backups archives, is encrypted using a randomly generated AES-256 bit key unique to each user.

Hosting

Bluefactory builds on Amazon Web services Platform’s compliance with leading standards for privacy and information security, including recurring re-examination by independent auditors.

You can read more about Amazon Web Service Security: https://aws.amazon.com/security/

Communication

We use secure protocols (SSH and HTTPS) for all access points.

All access to the Bluefactory website is restricted to HTTPS encrypted connections.

Compliance

Bluefactory complies with EU-U.S. Privacy Shield Framework regarding the collection, use, and retention of personal information from European Union member countries.

Internal employee policies

None of our team members can clone or see your code or your data in its entirety.

For debugging purposes, we use the platform to see dashboard and issues breakdown, but never your code or your data. 

Bluefactory store data on Amazon S3 and use server-side encryption (AES-256), exactly the same as Salesforce or Heroku.

To get more information about our data policy we recommend you read our Terms of Service, Privacy Policy or GDPR articles (Support or Bluefactory blog). 

Did this answer your question?