Bluefactory aims to provide its clients with a Full & Complete backup of all the Data, Metadata, Attachments, Content Document & Knowledgebase Articles.
Bluefactory leverages the Salesforce API, therefore, in order to achieve this goal, please make sure that the Bluefactory/Backup User has the required permissions:
- Authenticated User must have the "Modify All Data" permission
- A license of any installed package (that requires a license in order to access its data) must be assigned to the Backup User
- At least Read Access to all Standard & Custom fields (from the Field Level Security page)
- In case, you are using the Salesforce Knowledge Base, the Bluefactory User must be a Salesforce Knowledge User