Bluefactory aims to provide its clients with a Full & Complete backup of all the Data, Metadata, Attachments, Content Document & Knowledgebase Articles.

Bluefactory leverages the Salesforce API, therefore, in order to achieve this goal, please make sure that the Bluefactory/Backup User has the required permissions:

  • Authenticated User must have the "Modify All Data" permission
  • A license of any installed package (that requires a license in order to access its data) must be assigned to the Backup User
  • At least Read Access to all Standard & Custom fields (from the Field Level Security page)
  • In case, you are using the Salesforce Knowledge Base, the Bluefactory User must be a Salesforce Knowledge User
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